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Frequently Asked Questions about TIDE

How do I change someone’s user role?

If you need to change a user’s role, you must delete and then re-add that user with the new role. Use the View/Edit Users page to search for and delete users. Next, use the Add User or Upload Users page to re-add the user with the new role. For additional information, refer to the TIDE User Guide.

Can I add multiple users at one time?

Yes. You can compose a list of users in an Excel file, then upload that file to TIDE. You can add users only to those districts or schools with which you are associated. (For example, if you are associated with School A, then you can add users only to School A, not to School B.) The TIDE User Guide contains instructions for composing the upload file.

Can users belong to more than one school or district?

Yes. Personnel who administer assessments to students in multiple schools must have an account associated with each school. In addition, a user may be associated with multiple schools and have a different role for each school. For example, John Smith with username jsmith@email.com may have a View Only role in School A and a Building Coordinator role in School B. You can use the same username (email address) to associate the user with multiple schools. Use the Add User task to re-add that user to TIDE with the same (or a different) role for each school needed. Alternatively, use the Upload Users task to add a user to multiple schools; include a row in the upload file for each school to which you want to add the user. For additional information, refer to the TIDE User Guide.

Can I export a list of students?

You can use the View/Edit Students task to search for student records and export the list of results. The TIDE User Guide contains instructions for exporting student records.